§ 22-7. CCA Administrator.

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A.
Part A: CCA administration agreement. The Town will enter into a CCA administration agreement with its CCA Administrator. Such agreement will set forth the various rights and responsibilities of the parties, and will govern the manner in which the CCA program is run. This agreement shall also authorize the CCA Administrator to act as the Town's agent for the purpose of procuring energy supply or other energy-related value-added services for CCA program eligible customers.

B.
Part B: customer service; complaints. The CCA Administrator will provide the Town with clear, up-to-date contact information for customer questions, concerns or complaints. The CCA Administrator shall, from time to time, and/or at the request of the Town Board of the Town, report to the Town regarding customer service matters.

                    
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